Payment Methods

How Payment Works

When you book through 4Drive Argentina, you pay a booking advance online by card. This confirms your reservation and locks in your vehicle. The advance amount is shown at checkout and charged immediately through a secure payment form. Cash is not accepted for online bookings. The remaining balance is due when you collect your vehicle, and the payment method accepted for the balance depends on the specific vehicle you have chosen. Your voucher will state exactly what forms of payment the rental company accepts for the outstanding amount, so check that document carefully before pickup.

The rental company issues the actual rental agreement at the counter or delivery point. Any additional services you add - child seats, a second driver, or a permit to cross into Chile - are paid directly to the rental company at pickup, not included in your online advance.

Accepted Cards

We accept the following international payment cards for your online booking advance:

Paying the Balance at Pickup

The balance payment method varies by vehicle. Some suppliers accept debit cards and cash, while others require a credit card. Your voucher states clearly which options are available for your specific booking. If the voucher lists debit card or cash as acceptable, you can use either when you collect your vehicle. Payment is taken in Argentine pesos at the counter or upon delivery.

Bring enough cash in pesos if you plan to pay the balance that way, especially if you are collecting outside major cities where ATMs may have withdrawal limits. If paying by debit card, confirm with your bank that your daily transaction limit covers the balance amount shown in your voucher. Credit cards offer the most flexibility and are accepted by all suppliers for the balance, but they are not mandatory if your chosen vehicle allows other methods.

No Deposit and No Credit Card

Certain vehicles at 4Drive Argentina carry a "no deposit required" label. This means the rental company does not place a hold on your card when you collect the vehicle. It is an independent feature of that vehicle listing and has nothing to do with insurance or damage cover - the excess remains as stated in the rental terms. If you do not have a credit card, look for these no-deposit vehicles and check the voucher to confirm that the balance can be paid by debit card or cash.

For vehicles that do require a credit card, a common workaround is to increase the spending limit on your debit card temporarily. Contact your bank before you travel and explain that you need a higher limit to cover the hold amount. Many banks will adjust the limit for a short period. Requirements for deposit and payment method depend on the individual vehicle, not on vehicle class or category, so read each listing carefully during your search.

Deposit Refunds

If your vehicle requires a security hold, the rental company will block an amount on your credit card when you collect the vehicle. This hold is released when you return the vehicle undamaged and with a full fuel tank, according to the agreement you sign at pickup. The timeframe for the refund to appear in your account is set by the rental company and your card issuer. Your voucher and the rental agreement state the expected release period, typically within a few business days to two weeks.

The rental company decides when to release the hold. If you notice a delay beyond the stated timeframe, contact the rental company directly using the details provided in your voucher. 4Drive Argentina arranges the booking, but the hold and its release are managed entirely by the local supplier. Any deductions from the hold for damage or missing fuel are explained in the final invoice you receive from the rental company.

Cancellation and Refunds of the Advance

If you cancel your booking, the refund policy depends on the terms you accepted at checkout. Many bookings include free cancellation up to a certain number of hours or days before pickup. The exact window is shown during the booking process and printed in your voucher. If you cancel within the free period, your advance is refunded in full to the card you used for payment. Refunds are processed within a few business days, though your bank may take longer to credit your account.

Cancellations made outside the free window may incur a fee, or the advance may be non-refundable. Review the terms in your booking confirmation and voucher before you cancel. For questions about refund status or to request a cancellation, visit our contact page or email [email protected].

Payment Security

Your online advance payment is processed through an encrypted, PCI-compliant payment gateway. 4Drive Argentina does not store your full card details on our servers. When you enter your card information at checkout, it is transmitted directly to the payment processor using industry-standard encryption. You can verify the secure connection by checking for the padlock icon in your browser's address bar and ensuring the URL begins with https.

We collect only the minimum information needed to complete your booking - your name, email, and billing address. This data is used solely to process your payment and send your voucher. For more details on how we handle your information, read our terms and conditions and privacy policy.